Course Description
If youâ„¢re not already using Social Media Marketing to connect with customers and generate traffic to your site youâ„¢ll soon be dropping down Googleâ„¢s rankings and losing business. Social Media is now an essential part of the marketing mix.
We will show you how and why to use social media to engage with your customers, build your brand and increase sales. Our Social Media training course provides hands-on, practical tuition on why and where to use social networking platforms like Facebook, Twitter, LinkedIn and YouTube to make the biggest impact.
Prerequisites:
None
Delivery Method:
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.
Performance-Based Objectives:
On completion of this Social Media Course delegates will:
Course Content
Overview
What is social media and why use it?
Overview of the main services: Facebook, Twitter, LinkedIn, Youtube, Pinterest, Paper.li
Social media as part of marketing strategy
Identifying the right channels
Technical considerations: IT policies, desktop computers, smart phones, tablets
Working with Facebook
Setting up a Facebook page
Setting up a Facebook business page
Completing your profile
Using the timeline
Posting, sharing, liking
Understanding Facebook voice
Posting & organising images
Privacy
Using FB apps
Linking FB with other services
Building an audience
Measuring success
Optional
FB on iPhone and iPad
Working with Twitter
Choosing a client application
Setting up an account
Create a profile
Customising your Twitter home page
Finding and following Twitter users
Approach to tweeting
Sending a tweet
Using #hashtags
Retweeting
Managing lists
Including pictures
Optional
Twitter in iPhone and iPad
LinkedIn
Setting up a linkedIn account
Completing your profile
Connecting to other users
Joining Groups
Creating a business page
Adding artwork
Adding services
Promoting your business
Recommendations
Measuring success
Optional
LinkedIn on iPhone and iPad
Useful Utilities
Link shorteners
Twitpic
Twitterfeed