Course Description
Lean Sigma is deployed in many industries to drive significant improvements within organisations; this is the combination of two different approaches Lean and Six Sigma. In recent years they have been combined to produce a dynamic approach which can be applied practically in any company. Both methodologies were originally developed in the manufacturing industry, and combined they offer an approach which is practical and delivers powerful business results. The transition to other industries has been a success and it is arguable that the benefits have been more significant.
The Black Belt course is 15 or 20 days dependent on previous project management experience. The training is divided up into 5 day sections. This allows the attendees who attend to be taught the rights skills at the right time in their project.
Target Student
The course is designed for those who work in a full time change or project management role.
Prerequisites
To get the most out of the course you should work for a company which endorses continuous improvement and a manager which will support you in delivering changes which will benefit the organisation. To use the analysis tools you will require access to Minitab in the workplace.
Delivery Method: The course utilises a simulation which reflect the industry they work in. At Black Belt level it is important for attendees to see practical examples of how they apply the learning in their own industry. There is a balanced mix of learning styles utilised in the course ensuring all attendees have the opportunity to learn in a way they find easiest.
Course Content
15 Day Course
Week 1
Lean Sigma awareness
1st simulation exercise
Defining pictures
Rich pictures
Stakeholder overview
Initiating change
Understanding the customer
Voice of the customer and the business
Identifying benefits
Defining the problem & Goal
SIPOC end to end view
Value Streams & Mapping
Value & Waste
Demand analysis
Cause & effect analysis
Data Types
Understanding variation
Data collection
Base lining DPMO & Sigma
Delivering quick wins
2nd simulation exercise implementing quick wins & collate data
Week 2
Identifying and understanding trends
Analysis the basics
- Mean/Median/Mode
- Variation
- Distribution
Common and special cause variation
Using data to understand customer experience
Minitab overview
Identifying the key issues
Graphical Summary
- Box Plots
- Time Series Charts
- Histograms
Presenting findings to stakeholders
Confidence intervals
Hypothesis testing
Analysis case study
Stats Principles
Test and data matrix
F/t-tests
Anova
Chi square
1 & 2 Proportion Tests
Correlation & regression
Non Parametric Overview
Conclude Analysis case study
Week 3
Idea generation
- Thinking out of the box
- Brainstorming techniques
Evaluating ideas
Designing a strong process
- Poka yoke
- Runners, repeaters and strangers
- Focus on Value Add
Creating a business case
Developing an implementation plan
Creating an implementation team & owners
Dashboard design
Process measures
Delivering sustainable improvements
Solution implementation
3rd simulation exercise solution implementation
Control plan
Handover plan
Continuous improvement opportunity in process
Replication opportunities
Tracking benefits
DMAIC Close down
The 20 day course has the same content plus basic project management skills and will be run over 4 weeks.
The course will enable delegates to:
Run DMAIC projects (from business problem to solution implementation)
Facilitate workshops
Process Map
Identify opportunity to remove waste from processes
Use data to measure performance & identify hotspots
Use analysis to identify the relevant root causes
Manage different types of Stakeholders
Design effective and efficient solutions
Implement sustainable improvements with strong benefits
Create dashboards for business owners
Lead lean interventions
Have awareness of the impact of change on people
Have increased self awareness
Deliver ongoing improvements
Coach Yellow Belts
