Course Description
Lean Sigma is deployed in many industries to drive significant improvements within organizations; this is the combination of two different approaches Lean and Six Sigma. In recent years they have been combined to produce a dynamic approach that can be applied practically in any company. Both methodologies were originally developed in the manufacturing industry and combined they offer an approach that is practical and delivers powerful business results. The transition to other industries has been a success and it is arguable that the benefits have been more significant.
The Yellow Belt course is an action-packed two days where attendees will learn essential Lean Sigma change techniques which can be applied on day to day basis back in the workplace.
Target Student
The course is designed for those who work in a business role and would like to make improvements to their day-to-day processes or for business analysts who would like to learn practical skills which will help them in their project work.
Prerequisites
To get the most out of the course you should work for a company that endorses continuous improvement and a manager who will support you in delivering changes that will benefit the organization.
Performance-Based Objectives
- Facilitate workshops
- Process Map
- Identify opportunities to remove waste from processes
- Use data to measure performance & identify hotspots
- Increased understanding of managing different types of Stakeholders
- Implement sustainable improvements
- Understand the DMAIC approach (DMAIC is the approach used by Black Belts to deliver projects)
- Have awareness of the impact of change on people
- Have increased self-awareness
- Deliver ongoing improvements
Course Content
Day 1
- Lean Sigma awareness
- DMAIC walk through
- First simulation exercise
- Building an improvement team
- Voice of the Customer
- Defining a business problem
- Creating an end to end view of the process
- Process Mapping
- Data Collection
- Stream lining processes
- Quick Wins how to identify, the importance of them & how to implement
Day 2
- Second simulation exercise - implement quick wins & collate data
- Identifying and understanding trends
- Common and special cause variation
- Using data to understand customer experience
- Focusing on the issues which are causing the most pain
- Cause & Effect analysis
- Idea generation
- Evaluating ideas
- Design strong processes
- Solution implementation
- Third simulation exercise - deliver improvements
- Controlling the process on an ongoing basis
