BCS Certificate in Modeling Business Processes

Code: MBP-2
Duration: 2 Days
Delivery methods:   Classroom, Virtual Learning, Onsite Event
What is included: Pre-coursework and exam
Price per delegate: $1,395.00
Elite accredited
Trained over 60000 delegates
Delivered by world class instructors
Highly competitive pricing
Capped class sizes
Post course support

Course Description

In order to deliver radical and beneficial change, business analysts must be able to identify, evaluate and improve business processes. The use of modeling techniques facilitates a methodical and effective approach to defining change requirements. This allows public and commercial sector organizations to achieve significant improvements in the efficiency of their operations and the effectiveness of their product and service delivery.
This course will help business analysts deal with these challenges. It will equip delegates with the process modeling skills that are fundamental to the successful improvement of the business.

At the end of the course, delegates may sit an examination to attain the ISEB Business Systems Development Certificate in Modelling Business Processes. (These delegates should also book on course code MBPEX-2). This course may be taken as part of the Elite program leading to the ISEB Diploma in Business Analysis.


There are no specific pre-requisites for this course.

Those wishing to attain the ISEB Certificate in Modelling Business Processes. (These delegates should also book on course code MBPEX-2). Candidates with special examination requirements should consult the ISEB website (www.iseb.org.uk) for the ISEB Special Needs policy. Note that the ISEB must be advised at least four weeks in advance of any special requirement.

Performance-Based Objectives

Delegates will learn how to:

  • Identify and model core business processes at an organisational level
  • Model business processes at an operational level
  • Analyse activities within business processes
  • Analyse managerial and performance aspects of activities and processes
  • Evaluate and re-design business processes.

Course Content

The context for business process modelling

Relationship between business systems and automated systems; Purpose of modeling business processes; Approaches to business process modeling

Identifying business processes

Definition of a business process; Differences between the process view and the functional view of an organization; Advantages of the process view; Importance of metrics; Value chain analysis; Relationships between processes; Building an organizational view of processes.

Modelling business processes

Overview of different modeling techniques (swim lane diagrams, activity diagrams); Modelling notation and rules; Events that trigger business processes; The outcomes from business processes; The stakeholders involved with business processes

Evaluating and improving business processes

Modeling as-is business processes; Identifying problems with the as-is process; Problem analysis; Benchmarking; Identifying inappropriate workflows; Identifying inappropriate IT support; Staffing issues; Challenging the business rules; Modelling the to-be business processes; Implementing the new approach

Transition from business modelling to system requirement specification

The extent of IT support for the business processes; Scoping the IT development effort; Documenting IT system requirements; Integration of process modeling, requirements definition, and systems development; Related issues: Organisational design, Procedure design, Skills profiling and training, managing change.

Case Study

Throughout the course, a case study is used to reinforce and practise the topics discussed




ISEB Certificate in Modelling Business Processes

Request More Infomation

Inquiry for
This field is for validation purposes and should be left unchanged.
Learn how Elite helped Aimbridge Hospitality stay ahead of the competition.
View Study