Live virtual private training courses

1 day (half-day awareness briefing available)

Microsoft 365 Copilot for Business Users

Choose this when your team uses Microsoft 365 daily and wants to get real, responsible value from Copilot.

2 days (1-day intensive available)

Microsoft 365 Copilot for Managers and Champions

Choose this when you’re responsible for helping a team adopt Copilot well and responsibly.

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Excel Intermediate to Advanced

Choose this when your team uses Excel regularly and wants advanced everyday analytical Excel — not developer-level automation or data modeling.

Excel Expert for Analysts

Choose this when experienced Excel users need repeatable analytical workflows, deeper Power Query, data modeling and more scalable reporting.

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PowerPoint for Business Storytelling

Choose this when teams need clearer business-story structure and visual logic in PowerPoint, rather than presentation-delivery coaching.

Teams, SharePoint and OneDrive Collaboration

Choose this when teams work across Teams, SharePoint and OneDrive but need shared user-level rules for files, sharing, channels and ownership.

Outlook and Teams Productivity

Choose this when email, chat, meetings and notifications are creating switching, duplication or unclear action ownership.

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Training area

Power BI

1 day standard (Extended Practice Format available)

Power BI Fundamentals for Report Creators

Choose this course when you are new to Power BI and need to learn the complete report-building workflow.

Power BI for Excel Users

Choose this course when you already use Excel confidently and want to transfer those skills into Power BI.

Power BI Data Modeling, DAX and Advanced Reporting

Choose this course when you already build Power BI reports and need stronger models, calculations, performance and scalable reporting practices.

3 days standard; 2-day accelerated option only after a strong diagnostic result

Power BI Data Analyst Exam Readiness

Choose this when experienced Power BI users want a diagnostic-led route to identify gaps and prepare systematically for the Microsoft PL-300 exam.

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Training area

Business Analysis & Change

Business Analysis Essentials

Choose this when people are doing analysis work — whatever their title — and need a practical grounding in the role and core techniques.

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Requirements Gathering and Elicitation

Choose this when your team needs to capture clear, testable requirements and run effective interviews and workshops.

Standard 1 day; Client Process Lab 2 days

Process Mapping and Improvement

Choose this when your team needs to map how work actually happens, find the pain points and design realistic improvements.

User Stories and Acceptance Criteria

Choose this when the underlying need is understood but stories, acceptance criteria and refinement are inconsistent or difficult to test.

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Change Impact and Stakeholder Mapping

Choose this when a change is coming and you need to understand its impact, map stakeholders and plan for adoption.

Communication Planning for Change

Choose this when a defined workplace change needs a practical communication plan covering audiences, factual messages, timing, ownership, feedback and escalation.

Benefits Realization and Adoption Planning

Choose this when benefits have been identified but the adoption logic, evidence, ownership and sustainment actions are not yet clear.

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Training area

Leadership, Communication & Workplace Effectiveness

Communication Skills Essentials

Give your team a practical foundation for clearer conversations and messages. Participants practise listening, questioning, message structure and audience adaptation, then apply the techniques to a real workplace situation.

Advanced Presentation Skills and Business Storytelling

Turn analysis and recommendations into a clear, decision-ready story. Experienced presenters practise audience and decision framing, narrative structure, evidence selection, slide hierarchy, delivery and Q&A.

Report Writing

Choose this when teams need reader-focused business reports that turn evidence into findings, recommendations and actions.

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Management Essentials

Give new and developing managers practical routines for expectations, delegation, one-to-ones, coaching, feedback and team communication. Participants leave with a 30-day operating plan they can use immediately.

Leading Hybrid and Remote Teams

Choose this when managers need practical operating routines for clarity, communication, delegation and inclusion across distributed teams.

Difficult Conversations and Feedback

Choose this when routine challenging conversations need better preparation, factual feedback and follow-up, rather than formal HR procedure.

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Half day

Time Management and Personal Productivity

Choose this when people need a practical way to prioritize work, protect focus and handle interruptions within a normal working week.

Half day

Building Resilience for the Workplace

Choose this when employees or managers want practical workplace habits for pressure, recovery, boundaries and appropriate support without clinical content.

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Customer Service in a Technical Environment

Choose this when technical-service teams need stronger customer communication, expectation-setting, de-escalation and handoff rather than deeper troubleshooting.