Negotiation and Influencing Skills is a practical course for roles that need to prepare, influence and negotiate around workplace objectives. Participants define interests, objectives, alternatives and boundaries before the conversation, then map stakeholders using evidence-based influence approaches rather than personality labels.
The day develops questioning and listening to uncover interests and constraints, value framing, option development, challenge, concessions and impasse handling. Participants finish by running a full negotiation role-play and recording the resulting agreement and next steps.