Outlook and Teams Productivity focuses on the everyday decisions that shape a high-volume working day: what needs action now, what belongs in email versus chat or a channel, when a meeting is justified, how actions are captured and how calendar and notification habits affect focus. Participants use a repeatable communication-triage method rather than relying on ad-hoc inbox clearing.
The course combines Outlook triage, Teams communication choices, meeting design and focus habits into one personal workflow. Participants audit a supplied workday, process a realistic inbox, redesign a weak meeting and build a weekly focus/notification pattern before testing their own productivity workflow against a high-volume scenario.