Course Description
Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organisations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft Office Outlook to handle the emails and meeting invitations sent among employees
Target Student:
This course is intended for people who have a basic understanding of Microsoft Windows and want or need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks
Prerequisites:
In this course, you will explore the Outlook interface and when you are familiar with it, you will use Outlook to manage all aspects of email communications; use the Outlook calendar to manage appointments and meetings; create Tasks and Notes for yourself in Outlook; and customise the Outlook interface to serve your own personal needs.
Delegates will need to be familiar with using personal computers and should have experience using a keyboard and mouse. Students should be comfortable in the Windows environment, and be able to use Windows to manage information on their computers. Specific tasks the students should be able to perform include: launching and closing applications, navigating basic file structures, and managing files and folders.
Performance-Based Objectives
Familiarise themselves with the Outlook interface
Compose email messages by using Outlook
Send and receive email messages
Organise email messages
Manage their calendar and contacts using Outlook
Work with tasks and notes
Customise Outlook
Course Content
Module 1: Getting Started With Outlook 2013
Module 2: Composing Messages
Module 3: Reading and Responding to Messages
Module 4: Managing Your Messages
Module 5: Managing Your Calendar
Module 6: Managing Your Contacts
Module 7: Working With Tasks and Notes
Module 8: Customising the Outlook Environment
