Course Description
This half-day virtual session is designed to give delegates the opportunity to consider how best to facilitate a meeting, presentation, or training event using Microsoft Teams.
This will be an interactive session using Microsoft Teams, where we explore:
- The role, responsibilities, skills and qualities of an effective facilitator in a virtual world – and how this differs from face to face facilitation
- The challenges and benefits of moving sessions online
- Before the session: what do we need to do in preparation for the session?
- Designing an interactive session that encourages audience participation and engagement
- Choosing the right content, tools and material using Microsoft Teams
- Personal skills to use when facilitating a virtual session
- Hints and tips – sharing best practice and experience
Course Outline
Welcome, objectives & agenda (including use of opening slides)
Challenges & benefits of moving training online
- Capturing the challenges & benefits of facilitating a meeting or event online
- As an attendee learner, what would you want in a virtual session?
- As a facilitator, what’s important to you?
Preparing for the session
- What’s different from face to face training?
- How do you decide the method of training?
- Number of delegates and their personal situations
- Timings
- Objectives
- Setting up the meeting on Teams
- Issuing invitations
- Sharing agendas/ documents/ other information prior to the session
- Mitigating any challenges for self and attendees e.g. technical
Designing the session
- What might the session look like?
- How can they adapt existing material?
- How can they ensure interaction?
- What tools and techniques can they use? (e.g. Chatbox, emojis, annotation, polls, additional technology)
- Suggestions for interaction, discussion on the value of each of these, and when most appropriate.
Facilitating the session
- Initial instructions and information
- Building rapport
- How do they want to come across to ensure engagement (including visual, energy and tone of voice)?
- Sharing slides – viewing presenters notes
- Creating an interactive session with participation from all attendees, raising hand, chatbox, discussion, breakout - how to set these up and polls
Hints and tips
- Testing the session (including technology)
- Best background, including use of microphones, headsets, mute.
Personal actions
- Next steps, support needed and commitment
