The aim of this course is to enable delegates to fully understand what is meant by Emotional Intelligence (EI), and how they can improve their EI in both their personal and business lives. Higher EI can help you communicate better, improve relationships, manage change and difficult situations, and feel generally more confident. Daniel Goleman, the well-known Author, and Psychologist who put Emotional Intelligence on the business map state that the single most important factor that distinguishes star performers in every field is Emotional Intelligence.
Any professionals who would like to improve their performance and the results they achieve by becoming more self-aware and building better relationships, trust, and respect.
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By the end of this course each delegate will be able to:
