Course Description
This course on Benefits Planning and Realisation covers all the key approaches you need to know when it comes to identifying and managing business benefits. That includes categorising and quantifying benefits, planning for benefits delivery and managing the business case through the change process. We’ll also dive into other related aspects such as the benefits dependency network and building the business case.
To summarise, this course covers a framework and details the techniques that you need to know in order to manage and realise business benefits effectively. And it also touches upon how to develop the financial case for business change.
Presented to you by one of the expert training consultants pictured below, each member of our Benefits Planning and Realisation team bring their substantial experience of managing business benefits to the programme.
To give you more of an idea of what you’ll learn and how the course will help you, here’s a quick guide to those three days.
Target Audience
Business analysts, project managers, business change practitioners and anyone who is involved in managing and measuring business benefits. Benefits Planning and Realisation is also a Business module on the BCS (ISEB) Advanced Diploma in Business Analysis.
Course Content
The context for benefits management (10%)
- Issues with the relationship of IS/IT delivery to benefits
- Characteristics of a benefits management approach
- Value and the value proposition
- Value chains and value networks
- External value chain analysis
- Internal value chain analysis
- Alternative value chain configurations
The benefits management lifecycle (25%)
- The rationale for benefits management
- An overview of the benefits management process
- Identifying and structuring benefits
- Planning benefits realisation
- Executing the benefits plan
- Reviewing and evaluating the results
- Establishing the potential for further benefits
Identifying drivers, benefits and establishing a benefits dependency network (25%)
- Why: Identifying business and organisational drivers
- Establishing investment objectives
- Linking business benefits to drivers
- What: the business benefits
- Benefit owners
- Change owners
- How: the benefits dependency network
- Business changes
- Enabling changes
- IS/IT enablers
Building the business case (15%)
- The rationale of the business case
- A structure for analysing and describing benefits
- Observable benefits
- Measurable benefits
- Quantifiable benefits
- Financial benefits
- Quantifying the benefits & overcoming the measurable to quantifiable barrier
- Financial benefits
- Cost reductions
- Revenue increases
- Investment appraisal
- Payback
- Discounted cash flow/Net present value
- Internal rate of return
- Risk assessment
- Completing the business case
Stakeholder and change management (10%)
- Assessing the feasibility of achieving the benefits
- Stakeholder analysis and management techniques
- Power and influence
- Benefits and change
- Completing the benefits plan
- Change management strategies
Implementing a benefits management approach (10%)
- Rationale for introducing benefits management
- Initiating and managing a benefits-driven project
- Roles within benefits management
- The project sponsor
- The business project manager
- The project management office
- The benefits plan and the project plan
- Benefits management workshops
- Reviewing and evaluating results/benefits review meeting
- Establishing potential for further benefits
- Monitoring the benefits after implementation
- embedding the benefits
- disaggregating benefits
- A maturity model for organisational benefits
The future of benefits management (5%)
- Benefits management and strategy
- Future trends in IS/IT and the implications for benefits management
BCS Benefits Planning and Realisation Professional Certification
During this three day course you’ll receive all the training you need to prepare for the BCS Benefits Planning and Realisation Professional certificate examination, which is held on the final afternoon of the course. A pass means you’re another step closer to achieving the BCS International Advanced Diploma in Business Analysis. One last thing; this course also enables you to develop SFIA skills BENM, level 5.
