This course consists of the 4 official modules, bundled in an efficient 5-day course.
In this course, students will learn how to support the installation and configuration tasks associated with Windows 10. Students will develop skills that include learning how to install and customize Windows 10 operating systems. Students will also learn about the new Windows servicing model and methods for keeping Windows up to date.
Students will also develop skills that include managing storage, files, drivers, and printers as well as how to configure network connectivity for Windows 10. This course will also cover managing and deploying applications.
Students will be introduced to common methods used for authentication and access control. This course will teach how to configure file and folder permissions and create security policies. Students will also be introduced to the different types of external threats and how to leverage features like encryption and firewalls, as well as tools like Windows Defender.
This course will also deep-dive into the architecture and tools used for managing, monitoring, and troubleshooting the OS, Apps, and hardware. Students will learn about proactive and troubleshooting methodology, and how to identify and mitigate common issues.
Candidates for this exam are IT professionals who perform installation, configuration, general local management, and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.
This course helps to prepare for exam MD-100.
Module 1 - Installing Windows
This module covers installing the Windows 10 OS. Students will learn the different editions of Windows 10, requirements, and new features introduced. This module covers how to install the OS, as well as methods for migrations and upgrading. Students will also learn about common tools used in the deployment process.
Lab: Installing Windows 10
After completing this module, students will be able to:
Module 2 - Updating Windows
In this module, students will learn about keeping Windows 10 up to date. Students will be introduced to the new Windows servicing model and how it applies to various scenarios. Students will learn the various different methods for updating Windows and applications, as well as managing updates using tools like group policy and Windows Update for Business.
Lab: Updating Windows 10
After completing this module, students will be able to:
Module 3 - Post-installation Configuration and Personalization
This module covers common post-installation tasks in Windows 10. Students will learn how to customize the user interface, as well as use the control panel and settings app to configure common OS settings. This course will also introduce students to Windows PowerShell.
Lab: Configuring Windows 10
After completing this module, students will be able to:
Module 4 - Course Conclusion
Module 1 - Configuring Peripherals and Drivers
This module will cover device configuration. Students will learn how device drivers work and how to install them. Students will also be introduced to managing and configuring hardware peripherals such as printers.
After completing this module, students will be able to:
Module 2 - Configuring Networking
In this module, students will learn about networking concepts. This module will introduce IPv4 and IPv6, and concepts like DNS. Students will learn how to configure network settings in Windows, as well as learn about wireless network technologies. The module will conclude with methods of managing Windows remotely.
After completing this module, students will be able to:
Module 3 - Configuring Storage
This module covers storage configuration and management in Windows 10. Students will be introduced to the local, cloud, and virtual storage options.
This course will also cover configuring storage on client devices and introduce storage spaces.
Lab: Practice Lab: Managing Storage
After completing this module, students will be able to:
Module 4 - Managing Apps in Windows 10
In this module, students will be introduced to App management in Windows 10. This module will cover the different types of apps and supported installation methods. Students will learn how to install apps using manual and automated methods, as well as manage app delivery using the Windows Store. Finally, this module will cover the differences between Internet Explorer and Microsoft Edge.
After completing this module, students will be able to:
Module 5 - Course Conclusion
Module 1 - Configuring Authorization & Authentication
This module introduces the tools and features of Windows 10 for authorizing access to Windows 10 clients. Students will learn about methods for how users sign in to Windows 10. This module also covers restricting what users can or cannot do on a device through methods like UAC and account types.
After completing this module, students will be able to:
Module 2 - Configuring Data Access and Usage
In this module, students will learn about permissions. This module will cover considerations for different files systems. Students will learn how to configure file and folder permissions as well as shared folders. The module will conclude with configuring settings through methods such as local and group policy.
Lab: Configuring and Managing Permissions and Shares
After completing this module, students will be able to:
Module 3 - Configuring Advanced Management Tools
This module introduces students to protecting devices from external threats. Students will learn about the different types of common threats. This module will teach students about using encryption, firewalls, and IPSec to help protect against threats. The module will conclude with how to configure and use Windows Defender and AppLocker.
Lab: Practice Lab: Managing Network Security
After completing this module, students will be able to:
Module 4 - Hands-On Lab
Module 1 - Supporting the Windows 10 Environment
This module will cover the Windows 10 architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimize Windows 10.
Lessons:
Lab: Practice Lab: Monitoring Windows 10
After completing this module, students will be able to:
Module 2 - Troubleshooting the Windows OS
In this module, Students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services.
After completing this module, students will be able to:
Module 3 - Troubleshooting Files & Applications
This module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.
Lab: Troubleshooting Desktop Apps
After completing this module, students will be able to:
Module 4 - Troubleshooting Hardware and Drivers
This module introduces hardware troubleshooting. Students will learn about driver management and how to troubleshoot devices. Students will also learn steps for troubleshooting system hardware and external peripherals such as USB drives and printers, including diagnostic methods and remediation.
Lab: Troubleshooting Device Driver Issues
After completing this module, students will be able to:
Module 5: Course Conclusion
